Frequently Asked Questions

No, Broad Spectrum CBD does not contain any THC and is non-intoxicating. This means it delivers many therapeutic benefits without any psychoactive effects.

Full Spectrum CBD contains all compounds found naturally occurring in the plant, including terpenes, essential oils, and other cannabinoids. Full Spectrum CBD contains trace amounts of THC.

Broad Spectrum CBD retains most cannabinoids and other elements found in the plant, but removes all THC.

Both types of CBD showcase the entourage effect, highlighting the collaborative interaction between cannabinoids, terpenes, and flavonoids, amplifying therapeutic properties.

For our Level 1, Level 2 and Level 3 CBD Oil Drops, we recommend taking one dropper full (1ml) twice a day. For our Level Zzz CBD Oil Drops, we recommend taking one dropper full (1ml) at bedtime.

60 1mL servings

The CBD Oil Drops can be taken under the tongue (hold for 60-90 seconds to let them absorb) or mixed with water, tea, etc.

We recommend storing your Level Select products in a cool place away from light and heat.

The expiration date is printed on the bottom of the box and the bottom of the bottle.

MCT Oil, CBD Broad Spectrum Hemp Extract, Natural (mint) Flavor. Our Level 2 Unflavored Oil Drops do not contain the Natural (mint) Flavor.

All Level Select products are tested by an independent third party to ensure the highest quality and no THC. You can find our test results HERE.

You can find your batch number on the bottom of your product box and the bottom of the product itself.

Cannabidiol (CBD) shouldn't show up on a drug test. Level Select is third party tested to ensure it contains 0% THC so it should not show up in a drug test.

Level Select has not been formulated for use on pets, so we do not recommend using our products on pets.

Cannabidiol (CBD) oil products that contain no more than 0.3 percent THC on a dry weight basis or that are approved by the FDA are allowed in carry-on or checked luggage. (Source: TSA)

We offer free shipping for all orders over $60 and all recurring subscription orders.

Visa, Mastercard, American Express, and Discover.

Once your order is submitted, you will receive an order confirmation email within an hour. Check your Junk/Spam email folders, as the order confirmation may go there. The order is processed through our Fulfillment Center and shipped within 2 to 5 business days of being received. Once your order ships and our systems are updated, you will receive a shipping notification and tracking email. Again, this email may go to your Junk/Spam email folders. Orders are shipped USPS First Class Mail and are generally delivered 3-4 days after the shipment date.

Items ship 2-5 business days after receipt of the order. Orders are shipped USPS First Class Mail and are generally delivered 3-4 days after the shipment date.

All orders are shipped First Class Mail through the United States Postal Service and FedEx.

The charge will appear as Level Select CBD

Our team is available Monday through Friday, 7 am to 4 pm, Pacific time. We are closed on National holidays. You can also reach us via email at info@selectmylevel.com. Phone messages and emails are responded to in 1-2 business days. Our Customer Service phone number is (833)-538-3571.

We stand behind the quality and effectiveness of our products. We work hard to ensure Level Select products are formulated with the highest quality ingredients to deliver the benefits. If the product still does not meet your expectations, we offer a 30-day money back guarantee on all our products. To start the return process, please contact us at 1-833-538-3571 or click here within 30 days of delivery of your product.

The codes are still valid. You are able to use your coupon code from the prior program at checkout.

Your prior points balance will roll over into the new program. We are introducing VIP Tiers to the new program and levels will be based on your prior year's worth of purchases.

All our customers with an active account are automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

To redeem points make sure you are logged into your Level Account and select the number of points you want to use at checkout. You can also view your points balance anytime HERE.

Don’t forget about us, because your points, rewards and your VIP tier will expire if you don’t interact with our program at least once every 12 months. Make sure you redeem points and place orders, so that this doesn’t happen.

Points are redeemed via a unique coupon code and can be applied to any non-sale item similar to how you would apply a promotion.

Nope! That’s the best part! This is our way to thank you for being part of our family. You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online.

Oh no!! We want to make sure you get all your points, so please double-check that you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. There could also be a communication delay in our system and points could take anywhere from several minutes to several hours to appear in your account.

You can check your point balance anytime HERE.

Great question! The VIP Tiers allow our loyal customers early access to sales and products, ability to earn points multipliers as well as double points days. For full rewards click HERE.